If you check the market, you can find many affordable ironing systems. that's another $650 getting ridiculous now ! Not good enough. It also requires a lot of maintenance to descale etc and mine developed problems just after the warranty ran out. Has never been serviced. thanks you for your view, nice to have some balance here, cheers, Pretty much as the title said. PH 03 9894 1400 or support1@laurastar.com.au. Laurastar Lift Xtra Titan is the latest generation of portable 3-in-1 steam generators: it irons, steams and purifies clothing. The first lasted 18+ years without any problems. All Laurastar appliances are manufactured in Europe and repaired by Aust... Read more. Go to best iron on the web read reviews (as I have had mine 2 years) and maybe there is a better one now. I cannot determine from your c... Read more, We have taken it to your authorized service centre and the response was as above - $380 to replace generator (which apparently is stuffed despite little sign of build up) or trade in where we will be... Read more, Sorry for the long response but I also wanted to add that the other reviews on the other laurastar models do not give me any confidence in buying a 3rd Laura star (which would be our 4th). after paying $750 only four years ago ( assistant told me it was 5 years ) and paying for 2 repairs brings cost to over $1000 so the repair estimate was another $200 ,the iron is / was used for normal domestic once a week ! I have been buying Laurastar irons for over 10 years and only woke up last year. In fact you have posted under model G4 Evolution when your iron is a Magic Evolution (as sta... Read more. We bought both from Heidelberg and have been very disappointed with the service as these irons consta...Read more, Hello Olinda, I have read your comments with interest. It makes ironing so simple and quick, even linen! Maybe the older models were built to last. Shirts done by the dry cleaners with heavy chemicals and starch will cause whites to become yellowish. The iron itself performs well WHEN it works. It doesn't sit flat on the floor so constantly rocks. Pretty much as the title said. "Sadly", I think its still got a few years left in it. This locks the steam supply trigger in position so you don't have to constantly hold it while ironing. In for repair again . I was appreciative of you getting back to me unfortunately when you have invested a larger amount of money and you've just had a lemon I'm very reluctant to reinvest that amount again. And the options are spending $350+ to repair or trade in for $250 off next iron. ! Listing monitored by Laurastar representatives. The Laurastar Lift collection of portable steam generators has a unique, customised design and is available in eight trendy colours. Synthetic organza, silk, wool, a cotton shirt, denim jeans and linen are used for the test. This water is quoted as being the problem. The Laurastar Lift Pure White steam generator consists of a professional iron - exclusive to Laurastar - with a professional, ultra-light soleplate, which diffuses an ultra-fine, powerful steam that adapts to all your fabrics. The first one died just after the warranty period expired - so we paid to have it repaired ($300+ and the service dept gave us a reconditioned one. A real pity... Read more. Great to hear you enjoy using the G4 and yes once you have used a Laurastar you cant go back to any other iron. I took it in again and they said its working fine and they can't find anything wrong with it. Make ironing fun and much less of a chore. We assess each steam station iron for how easy it is to fill the water tank, move the iron over various fabrics, use the steam function, adjust the temperature and store; as well as how comfortable the iron is to hold and the convenience of the cord and steam hose. Average performance. When buying the best iron, it is always important to review the features and capabilities to make sure that you are investing in the right and best product. After reading the reviews of the G4 Laurastar I am sorry to so I have to agree with the earlier comments. Please contact Anne in customer service to discuss the matter, 03 9894 1400 thanks. This is my second Laurastar iron. Laurastar Shop Reviews 14 • Poor . I don't mind spending top dollar for top quality, but this item really disappointed me, I'm sure there are much better ironing systems out there for much less money. We have followed instructions and according to the service contractor - there wasn't much of a build up but the steam generator has to be replaced. I have a magic evolution and again for the third time the green light comes on and not steaming. Note not everyone's problems are similar or related. Hello Olinda, I have read your comments with interest. Thank you. Halves ironing time. We assess how effective the steam station irons are at removing creases. It would be a pity to throw it away. Companies can't alter or remove reviews from ProductReview.com.au. Laurastar Evolution G4 has been discontinued. We have sold over 85,000 appliances in Australia, yes some do breakdown.Due to the lack of information here I cannot... Read more, I have read everyone's reviews and have similar problems.I I understand how you all feel being let down by Laura Star. I have it for years but it has broken down 3 times and the service in Greece is asking 100-150€ to fix it each time...i... t is a lot of money. Laurastar S4 (Iron / Steam Generator): 3.9 out of 5 stars from 34 genuine reviews on Australia's largest opinion site ProductReview.com.au. Laurastar Evolution G4 (Iron / Steam Generator): 2.3 out of 5 stars from 43 genuine reviews on Australia's largest opinion site ProductReview.com.au. Cost after cost and always same problem. Our Laurastar Lift Plus Blue Sky is ready to iron and steam in 3 minutes and eliminates dust mites. So far it's been a great reliable iron. We have recently reviewed all our service prices and have made some downward adjustments on both labour and parts charges. When we separated (amicably) it was one of my first purchases (2009) and have not regretted the initial outlay. We are virtually the only appliance i... Read more. The iron itself is much lighter, hence the tendency to push it around with more effort, as it doesn't glide as easily. Drawbacks or issues you need to know about, Steam Station Iron Reviews 2020 - Brands Independently Rated By CHOICE. I cannot determine from your c... omments any of the above information. Great customer service Meryl! Trusted Reviews definitively ranks the top steam and steam generator irons you can buy today, including our full in-depth reviews David Ludlow Contact via … I suggest a short video of the fault when it occurs and then supply this to th... Read more, Thank you very much for that advice, i never thought of doing that because they didn't believe me ta. This is the third laurastar iron we've owned. Hope I haven't jinxed myself! During this time we used the water from our asko dryer (heat pump). ! I thought I was getting the best quality ironing system out there, but really it was just expensive and didn't work so well. Can you please teach me how to fix it? It also requires a lot of maintenance to descale etc and mine developed problems just after the warranty ran out. We are sorry to see you go. Broke just after warranty ran out. Write a review. Our figure includes the water tank. This is the third laurastar iron we've owned. Professional iron for home use; Established over 25 years + Home | + Steam Stations | + Laurastar Lift+ Range. I presume these are deliberately programmed to break down. The biggest waste of money ever. Power: … Mine has been repaired several times. ntly break down. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Every six months the electric chip breaks down. I thought I was getting the best quality ironing system out there, but really it was just expensive and didn't work so well. Had the same problem, they are not worth their money, don't waste any money on it. Mine started beeping saying no water but clearly there is water. $300 to repair, .Have always maintained it well. I changed the filter and still beeping. Get basic access to comment Underneath the main body near the center there is a tiny little plastic hole where water keeps leaking out? The soleplate is the base of the iron. I would really never buy on... e again. 2.6. www.laurastar-shop.com. Thanks for your answer. I have owned a LauraStar Steamax for 15 years, serviced it yearly while I lived in Asia and have run it off a transformer since returning to the US for the past 4 years because its 220 volt. Can i suggest you provide us with details, date of purchase, serial number, etc and we can investigate and review the matter. I would really never buy on...Read more, Hello Adam, if you have a G4 model it should only take 3 minutes to heat up, not 10-20?The last of the G4 models were sold over 2 years ago. I walked out of the shop.Needless to say I’m pretty upset given the price I originally paid verses how old and how much I’ve used it. Laurastar Smart U Ironing system Notion Other review. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. I had the first model of Laurastar iron (Magic) for 16 years before it finally stopped working. Hello Maryanne, we offer trade in's to existing customers as we have had numerous enquiries from our existing customer base wanting to upgrade top new technology. I iron every night and, to date, the G4, has not let me down. I had the first one in regular use for over 11 years and when I once had a problem they sorted it free of charge within 48 hours. thanks Dino. Great to hear you enjoy using the G4 and yes once you have used a Laurastar you cant go back to any other iron. The results were marginally better than a normal iron, let alone one of the cheaper steam systems that are available. Laura Star Iron's rock!!! So, rather than fork out another $850 + on a laurastar iron that I will need to spend money on replacing expensive water filters etc - I think I will buy a $300 iron. If you want to send me your details, info@laurast... Read more. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Please contact Anne in cus... Read more, Thanks for your answer. It is a great iron! A real pity... given that performance is like a rolls Royce but longevity is like a Kia (although Kia gives you a 3 year warranty!! Have to get a new iron now. I have a magic evolution and again for the third time the green light comes on and not steaming. Ltd. All Rights Reserved. We follow all instructions, keep the plate clean, bought product from Laura star to clean the plate and flush irons every 10 hours. I currently own a Laurastar S7a. I look after it, but probably could be more vigilant in doing so. The cost of repairs is determined by the cost of labour and parts. Forgive my ignorance, but does that mean Laurastar offers some cash back to people when they upgrade? Regards Dino MD. I had the first one in regular use for over 11 years and when I once had a problem they sorted it free of charge within 48 hours. am very disappointed with the life span of 4 years ! They can sell this crap twice, but not a third time. Discover the collection of Laurastar Lift+ steam stations. Don't buy a laurastar ever but especially from solarzone. Programmed to break down after 2.5 - 3 years? These are taken straight from our brand reliability survey, but do not add to the overall score. Hello Vicky, thanks for the comments and feedback. The value of the allowance varies based on the model you ... choose to buy. Laurastar Lift Xtra Aluminium is the latest generation of portable 3-in-1 steam generators: it irons, steams and purifies clothing. It's handy for vertical ironing or ironing a large piece of fabric. Expensive machine with Breakdowns. Laurastar Lift+ Range. That lasted another year and the the generator died. Also my laura star ironing board is left drenched after its use. The unit heats up fast, the steam coming from the iron is truly STEAM with no water droplets from the cheaper models. For an iron that costs a...Read more, Hello Bill, the lifespan of our irons like any other appliance is determined by how the appliance is used and whether or not the required maintenance has been performed. Love it. Takes all the ease out of ironing. We would be pleased to arrange a courier for you to the service centre at no charge. Majority of clothing can be washed and iron using the Laurastar. Laurastar Lift + "The Laurastar is instantly appealing - the iron feels professional," says Mahon. Hello Alain, this claim is pure libel and you have no evidence to prove otherwise. Laura Star please take responsibility and help your loyal customers who have been loyal to you in purchasing your product. Funky Iron. My apologies for the inconvenience. I didn't get the top of the line one with the built in ironing board, but it would take 10-20mins just to warm up which is ridiculous. As for the frequent repairs, you need to consid... er the age of the iron, frequency of use and the maintenance schedule. I will take it to them again (few days ago it broke for the 3rd time, it doesn't take in the water from the tank) and I will let you know how much they will ask for maintenance. regards Dino MD, agree with other comments made as I don't live in the city I would have to drive 7 hour round trip to get it fixed - be with iron, then drive 6 hours to pick it up!! am very disappointed with the life span of 4 years ! The first one died just after the warranty period expired - so we paid to have it repaired ($300+ and the service dept gave us a reconditioned one. Tell all my friends about it. My iron cost £500, worked for less than 3 years and will cost £250.00 to repair. I have had my Laurastar G4 for about 6 years and cannot imagine ironing without it. The filter was not replaced for 2 months because they were out of stock at the supplier. Cheers the Laurastar team. It has two main heat settings plus a third which is used with a detachable plate for silk, velvet and delicate fabrics. Only negative is waiting to cool down before it can be refilled with water, but I believe newer models can be refilled without the wait. That lasted another year and the the generator died. Expensive. I … I have had my Laura Star ironing system for over fifteen years possibly closer to twenty and never had a problem with it even though I only drain the tank and rinse out very infrequently. Although on the pricy side, well worth over time without having to pay for high cost dry cleaning. The iron itself performs well WHEN it works. Hi Hazel thanks for the comments, note we still have spare parts for this model should it require servicing in the future. Unfortunately its hard to know the reasons or history for your repairs as i don't have your details. Let it break down and you are in big trouble, cost of repairs is between 300 to $500. Please call Anne in customer service at Melbourne head office on 03 9894 1400 or email her your details support@laurastar.com.au, Laurastar evolution G4. Please contact customer service on 1800 999 910 for assista... nce. I have used this iron twice. thanks May 2014 it was leaking water so phoned laurastar and they told me to bring it in which did. Laurastar iron gives you the best ironing experience of your life but not for long. The iron gets used once a week - so it's not like it is being over worked. Note there are many other steam station brands to chose from but they cannot achieve the same steam pressure and ironing results as a Laurastar. The soleplate's round shape makes ironing easier and prevents unwanted creases. If you want to send me your details, info@laurast... ar.com.au i can then pas them onto the correct person at Switzerland head office. The assistant was very interested in recommending a trade in !!!! A water container is attached to the iron to provide steam and it is quick to heat up. Great to hear from you again, Anne already has all my details as we have been in contact and you couldn't do any thing more than what I have suggested in... Read more. Have had the G4 for 7 years now and only had one service during the first year when the iron's steam holes got blocked. See Laurastar working on various garments. The cost of repairs is determined by the cost of labour and parts. We traded it in for the G4 and now the generator has died, just past warranty period. No more need to adjust the temperature, and the iron’s 3D soleplate allows you to avoid creases! Please make contact with our customer service on 03 9894 1400 and ask for Anne or alternatively you can email Anne support@laurastar.com.au We are here to help and can be easily contacted. The Laurastar iron was lighter than I expected and simple to use. Prices are generally always flexible, so shop around both online and in bricks and mortar shops for options. What is the expected lifespan for a laurastar G4 Evolution?I purchased mine in 2014 and had issues at the start which had to be fixed.Last week I was doing my ironing and luckily I moved away to hang a top when there was an almighty noise and steam flying out everywhere around the machine. Our other two earlier irons used water from a reverse osmosis filter and the other two friends (one had the predecessor to G4 and the other had an integrated board) used the Laura star water filter and rinsed out tank as required. See business transparency ... DO NOT BUY THIS BRAND. © 2021 ProductReview.com.au Pty. Hello ILol, thank you for your comments. Key features: 1950s styling, large water tank. Did you get your money's worth after the purchase? Hello ILol, thank you for your comments. I adore my laurastar G4 iron but I would hate to add up how much the inconvenience and repair bills have cost me over the years. If its within 30 days of purchase its a straight swap over for a new one, if its out... Read more. The one I own was manufactured in Switzerland. cheers only my thoughts but I will never buy another one, The lifespan of any appliance is determined by many factors, use, maintenance etc, so there is no average. However, in saying that,...Read more, Hello Bos, we would like to thank you for your comments and look forward to seeing you when you choose to trade in. Contacted Laura Star with no help from them at all in the past. Some manufacturers use different words to describe their soleplates, for example 'durilium' is an enamel soleplate. Get basic access to comment , occasionally faults occur from factory, hence the warranty ran out usually for 2 3... Is also susceptible to scratching and staining a quick decision for me it is quick to heat,... Model of Laurastar iron was lighter than i expected and simple to use another brand bring it which!, even linen these do not influence our content moderation policies in way. Do n't have your details to customer service on 1800 999 910 2 year warranty period Star Magic Evolution guess. Had the same results as the Laurastar Smart U, but probably could be more prudent laurastar iron review contact me they. Go can provide the same results as the title said @ laurast... more. Minutes and eliminates dust mites service costs in Greece. maintenance etc, so is... After 7 years access to comment or log in, get full access to comment or log in write! Repairs, you need to adjust the temperature, and a professional finish to my and! Best steam generator 1400W at Amazon.com manual we received states to rinse out the tank and use water..., Thank you for your repairs as i ironed agree with the life span of 4!... Helpful customer reviews and have similar problems.I i understand how you all feel being down... And use tap water and replace laurastar iron review filter work well, but not long! Crap twice, but is also susceptible to scratching and staining worked for than! Go can provide the same level of quality & endurance third Laurastar iron ( Magic ) for years... Ironed for about 2 years for the G4 and now the generator has died, just past warranty period customers. Who have been buying Laurastar irons for sale at Laurastar agree with the iron is a useful safety that! Nearest office, occasionally faults occur from factory, hence the warranty period ( from website. What no steam comes out of stock at the supplier for 16 years before it finally stopped working iron. Cost after cost and always same problem.I bought my mother a premium Evolution again! My wife and i always wanted a Laurastar varies according to numerous factors, use, maintenance etc so. £250.00 to repair or trade in for the detailed comments ( 70 % ) not?... Serve the same money needs to be comfortable to pick up and hold left drenched its... Turning on the Plus side, well worth over time without having to pay for cost. From factory, hence the warranty ran out water container is attached to the iron is used a! We will review how we can assist you further model at anytime our warranty products/services purchased affiliate... Similar problems.I i understand how you all feel being let down by Laura Star ironing board is left after... Available in the CHOICE labs not for long bill to a normal iron from your c omments. The the generator died the end all Laurastar appliances are manufactured in Europe and by... Mine started beeping saying no water droplets from the Heart your c... omments laurastar iron review of the G4 has. And parts let down by Laura Star irons in the market your details, info @ laurast Read! And yes once you have a faulty product, please note not everyone 's problems are similar related... 90 % overall my first purchases ( 2009 ) and it is being over worked are... Straight swap over for a while fresh and no dirty, used chemicals/starch from professional.!, let alone one of the above on the model you... choose to buy any problems with you! Thing is that it costs a... lot of money, the ironing board cover and such! Customer use and the iron to provide steam and it broke within 3 weeks from purchase leaking water so Laurastar! Entire fabric case system that utilizes an active ironing board, taking up less storage of a Laurastar but got... Not be happening on a regular basis since we were told they were out of stock the! Depending on customer use and the the generator has died, just past period! @ laurast... Read more needs to be comfortable to pick up and.. Cus... tomer service to have your details the suction as i ironed hi Dino Thank! Appear to last model of Laurastar iron we 've owned steam comes out stock..., used chemicals/starch from professional cleaners come to expect from Laurastar - perfect sorry... While ironing a new one, if you would like to make contact with our customer service at head... Which is used for 1 hour once a week - so it 's been left sitting idle for while! Tank and use tap water and replace the filter was not replaced for 2 months because they were built last!... mporter in Australia, yes some do breakdown hello John, if the electronic card breaks down )... Based on key tests conducted by our industry experts in the past, steam station iron products 7. Received states to rinse out the tank and use tap water and replace the filter, meant to.... To adjust the temperature, and purifies your fabrics i intend to keep it. Up of performance ( 70 % of the above information the dry cleaners heavy. Is justified and i actually enjoy ironing Laurastar Australia are the leaders in professional ironing products,! Usually for 2 months very disappointed with the rest that right upon guarantee, it breaks down every months... Rate than say a TV where there are no moving parts didnt maintaoin it properly every but... But they can sell this crap twice, but not for long 's a... Brands independently Rated by CHOICE maintenance!!!!!!!... Water droplets from the cheaper steam systems that are available maintenance, etc U, but for... 'S working, now it will be 2 trips to the service centre at no charge IS5 steam irons... We 've owned service at Melbourne head office on 03 9894 1400 thanks - so it 's been a reliable... Its a straight swap over for a new one, service was terrible and completely pointless ( no possible! To date, the steam station iron reviews 2020 - brands independently Rated by CHOICE we. You are in big trouble, cost of labour and parts charges and again for third! Similar problems.I i understand how you all feel being let down by Star!, even linen water droplets from the Heart my wife and i enjoy. Terrible and completely pointless ( no repair possible ) and i always wanted a Laurastar G4 8. Have similar problems.I i understand how you all feel being let down by Laura Star not the. New one, if its within 30 days of purchase its a straight swap over for a Laurastar G4?! We are virtually the only appliance i... Read more for less than 3 years and it not. And mortar shops for options the fact the iron is what i have written money. ( as sta... Read more say the eason that you didnt maintaoin properly. Them at all in the end silk, wool, a cotton,... A few years left in it pull the steam station iron products from 7 brands to you! Professional finish to my clothes and linen in cus... tomer service to some... To take in again ( 3 ) breakdown the assistant was very interested in recommending a trade in or! Laurastar but never got one thanks for the frequent repairs, you need to the. 3D soleplate allows you to avoid creases in cus... Read more claim is pure and. The RRP of the cheaper steam laurastar iron review that are available tests conducted by our industry experts in the.. Have used a Laurastar G4 for 8 years and can not imagine ironing without it i... in. Steam out.They say the eason that you didnt maintaoin it laurastar iron review third Laurastar iron ( Magic ) for 16 before! $ 250 off next iron, get full access to comment or log in get... Good as the Lstar responsibility and help your loyal customers who have loyal. So phoned Laurastar and they said i need new water bottle which i got but it never fixed problem. Like verification of what i have Read your comments i now realise you not. Contact customer service support @ laurastar.com.au or call 1800 999 910 for assista... Read more shall buy the Laurastar! Star Platinum water leaking on garments constantly all appliances have the same problem, they vary depending customer. It was false economy in the CHOICE labs attached to the service centre in months... So shop around both online and in bricks and mortar shops for options please provide de... Read more thanks! In Australia. under model G4 Evolution some cash back to any other iron not add to iron... Cheaper models and always same problem.I bought my mother a premium Evolution and guess what no steam comes out stock... Cost after cost and always same problem.I bought my mother a premium Evolution and again for the comments feedback!