The first thing you can do before purchasing from a seller is view their feedback profile. You can at least report the buyer on eBay and send up an alert when these types of actions threaten your income. How to know If eBay buyer is legit? Forward the message to us as an attachment at spoof@ebay.co.uk. You look at that Paypal Payment, if it is there. Go to Ebay customer support and cancel his bid. Creating an eBay account. eBay sellers have control over who can bid on and buy their items. This is not unique to Poshmark—sellers are given buyers' addresses on eBay and Mercari as well. When you list your item, you can opt to choose where you want to ship. Had you followed the instructions and sent it to the address that PayPal told you to send it to, you would have been covered against this problem and would have been able to keep the money, and it would be PayPal's problem to sort, not yours. In addition, you'll also see their geographical location and how long they've been a member. The item will stay listed until you receive a payment (or the listing ends). They said they would give be 30 days to change my mind. Plenty of eBay buyer scams work just that way. Use a different e-mail address to link up to the new eBay account, as well as your PayPal account, and once you've opened up a new eBay account and the second one is fully operational shut down the eBay account that you got scammed on, as well as the e-mail address that was linked to that account. The only purpose they have for asking for it is so they can send you a FAKE email from eBay and/or PayPal that PRETENDS you've been paid. if you don’t see a message here, the email you got was a phishing attempt (for them to steal your eBay credentials) or was the eBay seller trying to complete the transaction outside of eBay, which is not entirely uncommon but is nonetheless a violation of eBay rules. Must have a shipping address registered in a location you offer shipping to. eBay or Paypal won't conver you for this situation - as you didn't ship the item to eBay or Paypal confirmed address. With regards to Gindygoo's comment  "Oooh gosh, Vyola is correct. Hello, I am fairly new to eBay and have been surprised with the offers I received on my items so quickly, couple of things that surprised me are, 1) Too many offers were above my asking price, why would someone pay more than what I am selling for, so I rejected those offers, 2) 95% of buyers had created the user id within few hours of offers, so I didn't feel comfortable, but up on asking them for full mailing address etc. However, you are willing to risk your luck, Ebay sides with the buyer 95% of the time. Ship from is not very reliable anymore anyway on ebay, since they all need a US return address, they can just use that as a ship from and put a long handling time. Services like Norton Safe Web and Virus Total analyze URLs and tell us if the site we are interested in visiting is safe or malicious. Hi. by Brad Boyd. You aren't able to prove that the buyer received their order and you are out your product, the shipping costs and your money. eBay’s legal policies … Sometimes you can tell by the feedback comments. The problem? One buyer even purchased it at my asking price, but after doing quick research on the address on google before shipping, I found out the address was linked to a Russian based offshore scam. watch out for a fake "you've been paid " email. If you go by all the posts and comments online, it’s nearly impossible to sell on eBay without being scammed, by the buyer! Hello everyone, I’m looking for guidance as I believe I have been scammed by my buyer. One of the most easy scams to spot on eBay involves buyers trying to continue the sales transaction away from eBay. Help protect yourself from scammers and use all of the above. If you get such a type of proposal, you can save your time and energy and reject that proposal and try to find some other instead. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Make sure that you have strong passwords for all sites you use, and that each password is different. It may also be worthwhile changing your PayPal password at the same time while you're at it. Oh wow I never even thought. You send off your item to a successful buyer. Whenever you view an eBay product, there is box on the right side of the screen with the seller’s overall score. I can't comment on if this lady you are talking to is legit, but you can always ask around TripAdvisor.com if anyone has any specific input. As a new seller you need to go to your my ebay selling page & click on the ACCOUNT tab and find your selling preferences. You need to change that eBay ID. If you're on social media with a public profile they can find your friends and family and try and befriend you that route. No one can prevent a user from making an offer, if that user meets the buyer requirements the seller set up. You've interacted with a scammer once, your name and email address are now on a list of susceptible people available for sale on the dark web. If you have proof of postage to the address on the PayPal payment notification your money is safe - simply upload it to PayPal and then ring them and ask them to close the dispute. So, as you can clearly guess, if you are a buyer then you are pretty much safe when buying on eBay, but you still need to do your due diligence when making a purchase. In December she sold my iPhone 7 Plus for £345. They may even provide photos of the broken item. If you refuse to refund and the buyer opens a case and you still refuse to refund, then ebay will just take the money out of your account and give it to the buyer who may not even be told to return the watch. Copyright © 1995-2021 eBay Inc. All Rights Reserved. 1. Oh right I’ve already called to close the account but if that’s the case I can call back and stop to closure. Selling an item, you receive the customary email notification from PayPal … That way you wouldn't have to deal with buyers until AFTER they've paid. There is no protection for the seller. There's no way eBay sellers can avoid buyer fraud entirely. Prize winnings Must not have 2 or more non payment strikes in previous 12 months. Do not post a new topic about scams. How it works: A … Who it targets: Mostly buyers, but sometimes sellers. ANY BUYER who offers you more money is trying to scam you. Must not have 4 or more policy violations of any kind in previous 6 months. You close the dispute after 96 hours if the buyer hasn't paid by then. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Such as -. Of course, you probably know by now, you won’t get back anything at all, as the Buyer’s Protection Plan email was a fake premise created by the scammy so-called ‘seller’. There are two pieces of information in this box. That way nobody could link your old User ID with the new one. The buyer can just make up any excuse and even if I've listed and described my item perfectly and accurately eBay just forces me to take the return or lose both my money and the item. You can report this to Actionfraud just so it's logged, but the only correct piece of info in this scenario with be the delivery address. Of course, the item sent back is either worthless or of a much smaller value. It may look a little suspicious to PayPal if you close your account then open another. Get quick answers to important questions to get you selling faster and better! If you google "yahoo buyer's protection program scam", "fake paypal email scam", "ebay escrow fraud" or something similar you will find hundreds of posts from victims and near victims of this type of scam. You have been scammed, I'm afraid, and there in no way to get your camera or money back. In addition to the steps we outlined above for how to tell if a website is legit, there are tools and add-ons that can help you stay safe online as well. Scammers often rely on buyers … Scammers often rely on buyers acting on impulse to pull off a scam. Whether you're a frequent buyer or seller on eBay - Get Report or consider yourself more of an occasional peruser, there are a lot of ways you can get scammed through online retail. Thanks a lot! The fake PayPal account. I don't understand why it's happening. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. You are listing expensive phones & electronics & are a brand new seller with ZERO ebay experiance that makes you a targed for every scammer out there. Somebody has bought that, possibly with a hacked account and a drop address and a stolen credit card, and by ignoring the instructions on the PayPal payment notification you received to send it to the address PayPal gave you, you have no Seller Protection at all. Use a different e-mail address to link up to the new eBay account, as well as your PayPal account, and once you've opened up a new eBay account and the second one is fully operational shut down the eBay account that you got scammed on, as well as the e-mail address that was linked to that account. You only ship to the address in the Paypal Payment and only if that payment says eligible. 1: The pictures. NEVER give your email address or any other information to a 'buyer'. ___________________________________________________________. Blocking a buyer on eBay. One buyer even purchased it at my asking price, but after doing quick research on the address on google before shipping, I found out the address was linked to a Russian based offshore scam. it will look like it came form ebay or Paypal, but it did not. I’m going to be shutting this eBay account tonight, although I have admitted some evidence to ActionFraud therefore I’m wondering wether is Jodie leave it open if they need to get more evidence from the account. Conclusion. You see a car advertised on an online auction, such as the eBay Motors site. You do nothing unless - or until - the buyer opens a "Non receipt" case in the resolution centre. If you do that then the information will be of no use whatsoever to any scammers who may have been made aware of it. Kieron, there's no need to close your eBay account or your PayPal account. The only problem that's more difficult to change is that the scammers will also know your address as well, and it's not practical to move house simply to get around the problem. A lot of the usernames have been recently made and a lot of them end with a "0" or "o" in the username, they are bidding crazy high amounts of money on car listings on the same day or within days, all really high bids. They have very elaborate reasons to try to convince you. Critics go ballistic over 'Notorious A.C.B' T-shirts Buyer Sends You a Fake PayPal Email Notification. All you have to do now is wait for buyers to find your items and make you an offer. The scammer has an ID with that name and adress on it they will show when they go collect your money. The way this scam works is that the buyer will accuse you of fraud and claim you only sent an empty box. They are coming out of the woodwork. I'm thinking this might be some type of BOT making these accounts and bids, seems to fishy that people would spend so much time doing this on their own time. If the buyer doesn't pay after 48 hours... you file a nonpayment dispute in the Resolution Center. As a new seller with pricey items listed ... you are a target of scammers. You are perhaps a trifle previous in accusing the buyer thus. Can you see why I couldn’t get enough of it? 2 min article; Report an issue with a buyer. BTW therer are lots of way buyer can scam the seller, eBay will do nothing to help just keep saying nonsense. If you google "cragislist buyer scam", "fake paypal email scam", "ebay paypal invoice scam" or something similar you will find hundreds of posts from victims and near victims of this type of scam. You can verify your website's credibility by comparing the Better Business Bureau's results with the website's claims. Having said that, though, if you take as many steps as possible to make sure that as much of the information linked to the account that you got screwed over on is out-of-date and therefore obsolete, then so long as you learn from this experience and familiarise yourself with eBay's guidance with regards to selling, you should be less likely to get screwed over again. Heads up, you should be aware that you'll be charged a £14 fee for this chargeback too. You'll find examples of 47 other authentic sports star autographs and forgeries with explanations of how to tell whether yours is genuine. How Buyer Protection Is Different From Credit Card Disputes . Don't wire money to the bogus shipping company—it's part of their scam to get your money. Buyer wants to continue sale outside of eBay. You can at least report the buyer on eBay and send up an alert when these types of actions threaten your income. A buyer will order an item and then a little while after it arrives they’ll contact the seller or create a claim saying they haven’t received the item. Buying and selling on eBay can be great, but it can also be fraught with risk. You can still register as an eBay member after you’ve bought They're not usually even individuals, but part of an organised crime gang who trawl the selling platforms looking for new sellers listing expensive items that are easy to offload. Just change your user name using this link, that's all you have to do. I’m going to fully delete my PayPal and make a new one if that is possible. Oooh gosh, Vyola is correct you need to change that eBay id - even then the original is still visible if you know where to look ♀️. With the money showing in my PayPal I thought nothing of it as obviously it was a legitimate purchase, the money was there, just on hold. It was all just a ruse to get your banking information. If a scammer used a drop address continually for nefarious activity then it would get flagged up, but they don't, they're not daft. Tell your buyer to return the watch and you’ll refund in full on return. Once that's done remove the old e-mail address from your PayPal account. After every sale, PayPal will send a notification … A feedback profile on eBay will show you their recent feedback ratings, detailed seller ratings and feedback received from other anonymous buyers. Someone with fishy profile; You can see that a person … You log in to your Paypal Account. It's rampant in the "offline" world as well because buyers are always looking for a way to save a … You can even set to block emails & messages from anyone caught by any of these blocks. Here are some of the most common eBay scams and how they can be avoided. From that anyone can find your address. Once payment is confirmed you ship it promptly. If you posted it via a tracked method, then you should of course check the delivery details online and see if the buyer is telling the truth. Finally, if you do decide to take my advice and open a new eBay account to replace the one that you got scammed on. If you have any issues, it is easy to get your money back. Your mailing address, however, will need to be shared with sellers after you buy an item from them so they can ship it to you. Syda Productions / Shutterstock.com. Always put only the contiguous U.S., not Alaska, Hawaii or any foreign locale. How to report a buyer. Just an aside, it is a jungle out there, so read up a little on how to stay safe online. https://www.ebay.co.uk/help/account/changing-account-settings/changing-username?id=4198&st=12&pos=1&... {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Give support, share information, and connect with fellow members. If you do that then the information will be of no use whatsoever to any scammers who may have been made aware of it. They don’t need a US Return Address if they … It seems they took advantage of you being a new seller and not realising that. He has paid through PayPal but is not responding to my requests for his email and phone number as requested by the courier Parcel Force. Pretty much every online forum or eBay related blog you visit will be FULL of such stories and from the emails I get, it’s clear that this is one of the main things that holds new sellers back from getting started on eBay. An eBay customer service agent phoning you will know these details … Share best practices, tips, and insights. If a buyer is offering a higher price than you demanded; Yes, If you’re selling some items with an expensive price tag, some scammer may try to lure you with a price higher than you demanded. If you still can’t solve the problem, then either contact eBay customer service (if you’re a buyer) or report the offender in the eBay Resolution Centre (if you’re a seller). It’s the first thing I’ve sold on there, as I said the payment showing in my PayPal made me think it was legit. Ebay needs to look into this issue. For example, if your website claims to sell shoes but the Better Business Bureau links the URL to an ad revenue service, you know that the site is a scam. Be aware that if it was bought on a hacked account the genuine account holder is not the scammer. When in fact you have recieved no such payment and will have ZERO seller protectyion if you ship. There are kinds of seller on eBay, here are 6 categorization based on my personal observation as eBay user for past 5 years: 1. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can also post/ask here and every scam-warner-anti-fraud-busting site you can find before taking a chance and losing money to a scammer. If the buyer hasn't paid ... there is no need to DISCUSS ofers at all. 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