When I am in the Inbox of Shared Mailbox and Click 'New Email' it will send from user ABC, if I reply to an e-mail in the Shared Mailbox it will be sent from Shared Mailbox rather than the user. Note that you can only set one reply to address in the settings. To add it (as additional account), use the File menu -> Add Account -> Enter the shared mailbox email address and dont enter password. So when you create a new email or reply to an email from the additional mailbox, the From field would be set to that mailbox. When you were to do this from your own mailbox, your own address is being used. (click on the image to see the dialog box in full) I can also open the mailbox in another tab and it will default to the shared mailbox address However none of these seem to do what I wish to achieve! Reply. The additional addresses are called proxy addresses. Is there a way to change the default email address when replying from a shared mailbox on outlook.com. Enter the preferred SMTP (sending server) in the Outgoing mail server field. Select the shared mailbox you want to edit, then select Email forwarding > Edit.. Set the toggle to On, and enter one email address to forward the messages to.It can be any valid email address. To forward to multiple addresses, you need to create a distribution group for the addresses, and then enter the name of the group in this box.. I can right click and select remove and add the shared mailbox name. Part 2: Set the new account as your default You can configure more than one email address for the same mailbox. When viewing the emails in the shared mailbox in Outlook, they all appear to be sent "To" the default reply address of the shared mailbox - even though that's incorrect, they could have come to any of the 9 addresses but the original To address is not shown in Outlook. When I select Reply it defaults to my name. Click More Settings Button. Send automatic replies from a shared mailbox Enter the details of the mailbox to be changed in the form below, and PowerShell code will be generated. We have a shared mailbox catching 9 email addresses. Authenticate with Duo two-factor authentication, if necessary. I added Shared Mailbox as an additional account and also added it as an additional mailbox. Type in your Davidson network password and click on the Sign in button. How to Change the Default Reply To Address for All Emails Sent From a Specific Account. Outlook will use the address assigned to the currently selected mailbox or data file as the default address if it is configured as an account in File, Account Settings.Because a shared account is a secondary account in your profile, Outlook won’t use that address by default when viewing the mailbox. Click on the Done button. If you want all replies to emails sent from a specific account to be sent to a different email address, you can change the reply to address for the account in the settings for the account. Set-Mailbox -Identity "test.user" -EmailAddresses SMTP:[email protected],smtp:[email protected] Note: The Set-Mailbox cmdlet will remove all existing aliases, so include them with the command. On the first screen, you can enter your preferred email address in the From Address field. Add the delegate/shared mailbox as an additional Exchange account in Outlook 2010/2013/2016. However when I read the emails in shared mailbox & click on Reply, the FROM field shows the shared mailbox email address… On the General Tab, enter your default email address in the Reply email field. When prompted for credentials, enter the UPN/password of the delegate user. 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