Factory Resetting Your Amazon Echo Using the App. Press and hold the device’s “Action” button. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Just unplug the power adapter from the device or the outlet and then plug it back in. Nor can you remotely restart it via the Alexa app. Restart the Alexa-enabled device. 3. I did the reset for 30 seconds to make sure it stuck. This section will be easy to find since it has the words Wireless, or Wi-Fi on it.. Also, it’ll have a button that says Change at the right part of it, in the color blue, signaling you that it’s where you can change the settings for your internet connection. Restart your device first to see if it resolves the problem. 2. The remainder of this guide walks you through those steps. Restart song: "Alexa, restart." Add a song to your Prime Music library: "Alexa, add this song." you’ll reset your Amazon Echo using the Alexa app or using the acceptable button combination on the Echo device. Here’s how: Open the Alexa App. 2. How to Reset Your Echo Device With the Alexa App. I t has a light-weight blue icon with a white circle thereon. So currently, the only way to restart Echo Dot is to power cycle it. No Restart or Reboot Button on Echo Dots. Therefore, here is a guide on how to reset the Alexa device in case you are having trouble with it. See also: Top best Alexa skills. No matter which Echo device you have, you can reset it with the Alexa app. You are basically at the last step on how to reset Alexa WiFI where you won’t have to follow anything. If you don’t already have it, you can find it on the App Store or the Google Play Store. 1.Open the Alexa App on your laptop, mobile, or tablet. After the Alexa voice told me what to do the remote was instantly seen. Thanks for your reply. To reset your 3rd-generation Alexa-enabled speaker: 1. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Resetting your Alexa device depends on the type of device you own. This is the house-shaped icon in the bottom-right corner of your screen. Tap the Devices icon. Following the standard directions in the Alexa app didn't work. After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. When the ring light shows orange for the second time, Alexa is now in setup mode, and you can release the “Action” button. How to reset Alexa device. You can reset Alexa using either the phone app or the web app found at: https://alexa.amazon.com. Now tap ”devices”.It is located in the lower-right corner of the Alexa app.. 3.After tap it will show you options. Launch the Amazon Alexa mobile app. That is, power it down for some seconds, then power it up again. 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