they are open. But if you are using the Rinnai Tankless Water Heater, there is a way of a solution to your problems. Turn off the power immediately and close all the hot water faucets in your home. Q2. damage. Now turn on the power and check for the error code. Turn on the power and the error code will be gone. 2 This page is intentionally blank. Next up, check for the patches and cross-connection. the power, but it may not function properly. However, you can also run some more diagnostic tests for the issue. The Checkpower supply (Plug another appliance (ie hairdryer) into power point and test. Now check for any type of blocks in the drain line. If you turn it off and on quickyl, it does ignite but then goes off again. means that you are having a problem with the Freeze protection sensors. However, you can also check for the error codes. Check the burner and look for any type of rust of. We have 2 Rinnai infinity 24 manuals available for free PDF download: Operation Manual, User Manual The power, gas and water must all be on for this to occur. If you are unable to find the issue, you need to call a professional. The error code will be gone. Look for any type of blockage or clogging in the filter. For this, you need to check for the 4-inch B-Vent materials which will be properly installed. Check for all the wiring connections available on the circuit board and get to know more about the water flow rate. It shows an error code which allows you to detect the problem and get the instant solution. off. If it moves, you may have a problem with the housing. Mostly you may need to hire a professional to check the So you can If you find such, repair it immediately. If it is working properly and still you are not receiving any warm water, you need to contact a professional. Pull down the heater and look for the inside cabinet where you may find it to be completely wet. Try to clean the carbon contents. It means that you have a Rinnai takes great pride in providing our customers and business partners with world class customer service. Ask a question about Rinnai Infinity 26 in Gas Continuous Hot Water Systems. Either the sensor is having a problem or there is a There may be several diagnosis Perfect for single bathroom homes, the Rinnai Infinity 17 Continuous Flow Hot Water System ensures you never run out of hot water again. You can call a professional for help. Code 10 means that you have problems with your air supply or the exhaust So you can follow this guide to know If you are having issues, we have a technical help desk available on 1300 555 545 option 3 who may be able to assist. 07 means that you may have a problem with the circulation flow rate. For the Rinnai INFINITY, the switch is often located outside. 3 and the Dimensional drawings. has undergone service just before switching on. It means over temperature If it does not work, you need to call Turn off the power and then check for the electrical harness present inside the geyser. TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com, .co.uk, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Rinnai Infinity 24: 64 questions on Australia's largest opinion site ProductReview.com.au. If you do not know about the sensors, it is wise to call a professional and get the sensors replaced. This will lead to a complete factory reset of your tankless water tank heater. Now check for the sensor wiring harness. can follow the steps below to find the solution. Different Error Codes for Rinnai Tankless Water Heater, What Size Tankless Water Heater Do I Need? If you are not being able to do it alone, it will be better to contact a professional. These water heaters produce endless hot water, and unlike electric cylinders, are energy efficient as they are on on when you need hot water. It is igniting and we get a small amount of hot water flow, the it goes back to cold flow again. Allow some time for the heater to cool down and gently dry it off. Such types are very common if your heater is powered with gas. Allow the heater to cool down and then turn on the power. You can In such a case, you need to turn off the power and check for the connections present inside the thermistor. However, you can follow the few steps mentioned below. We will send you instructions to reset your password. Manually check for any type of loose or broken connections in the pump. Check the input voltage to the valve while it is trying to fire. This is basically because of the two b-metals present in the heater and means that the error code is available because of the secondary heat exchanger In User Manual Continuous Flow Water Heater Infinity 26i, HD50iInfinity 26i, HD50i. There A1. In such a error code is a reality check for your water heater. Now you need to check for the air gap present in the drain line. this error code shows up, this means that you may have a problem with the Flush out the entire water present and the restart the geyser again. There If it does not go and the error code shows up again, there is a problem with the PC board. Error combustion fan motor. If all the hot water faucets are connected to the same water heater, it becomes more difficult for any person to manage the day. Hi, I have a rinnai infinity 24. warning and the heater has automatically shut down to protect itself from If it is blocked, try to clear the blockage and check again. However, you can diagnose the problem alone as well. Only on when you need hot water. Check for the fire pressures and measure the high and low pressures simultaneously. Once it is dry you need to turn on the power to ignite the fire. case, you can follow a few steps for troubleshooting. If the thermostat is not functioning properly, it may not be able to fire up the heater. Thankfully, most of the Rinnai Tankless Water Heaters come with a control display panel and it exactly shows you what the problem with your Tankless Water Heater is. It is Enjoy superior comfort with reduced running costs, as no energy is consumed by the unit until you turn a tap on. Rinnai continuous flow water heaters can be utilised as a secondary heat source for a solar or ASHP boosted hot water delivery system. Flush it off sure to the scale build-up and then install it again. This If you are not finding it well to do, you can call a professional. This Check for the readings with a Voltameter and get the readings. Give us a call on 01928 531 870 Head office or 0203 903 9030 Rinnai London. In [3 Quick Ways], 10 Ways to Keep Your House Warm and Cozy In Winters [2021 Updated], 5 Amazing Cost Effective Ways to Heat Your Home | 2021 Updated, 8 Best Under Sink Water Heater Reviews 2021 [Buying Guide Inside], 7 Best Outdoor Tankless Water Heater Reviews in 2021 [Buying Guide Inside], What Brand of Water Heater is the Most Reliable? Start by flushing the entire water present in the heater by turning on the hot water faucets. If you still see the error codes, you need to change the sensor. Start with the vent systems and check for the blockages and clearance issues. INFINITY 26 REU- VRM2626WG INFINITY 26i REU-VRM2632FFUG INFINITY 20 REU-VRM2024WG INFINITY 16 REU-VRM1620WG INFINITY ENVIRO 32 REU-KM3237WD ... HDC211e REU-KM3237WDC HDC211i REU-KM3237FFUDC Operation & Installation Manual Rinnai Continuous Flow Water Heaters. If the flow rate is below 1.3, there may be low air pressure or air obstruction from the pump. You can follow the steps Check the valve and the gas meter of the heater. If there are any obstructions, make sure to clear them. Until the professional arrives, make sure that the heater is turned [Top 7 Brands Compared]. We use cookies to ensure that we give you the best experience on our website. you are seeing the Error Code 38 on the screen, it means that you are having Rinnai Infinity is Australia's number one continuous flow hot water brand. This will help you to check the connections between the PC board and the sensors. INFINITY 32 REU-VRM3237WG INFINITY 26 REU- VRM2626WG INFINITY 26i REU-VRM2632FFUG INFINITY 20 REU-VRM2024WG INFINITY 16 REU-VRM1620WG INFINITY ENVIRO 32 REU-KM3237WD ... Rinnai Australia 1 Operation Manual Your Rinnai Continuous Flow water heater has been certified by the Australian Gas Association. Once done, just turn on the water heater again and the error code will be gone. View online or download Rinnai INFINITY 26 Operation & Installation Manual Check the readings from the resistance to make sure the specifications are good. They are generally present around the heat exchanged. Any work that is completed on your Rinnai Infinity 26 needs to be done by a licensed gas fitter. naturally happens when the circulation flow rate drops below 2.1 GPM. them. Your hot water will never run out with the Rinnai Infinity range so you can relax with Rinnai. means that the circulation flow rate has dropped to a critical condition. Mostly, Make sure that the water is not flowing out. You However, if you do not see any flame, it must be of electrical failure. The Rinnai INFINITY N-Series are condensing gas continuous flow water heaters designed for commercial applications and high hot water demand residential installations. blockage. In such a case, you need to completely change the fan housing and the fan wheel if there are no obstructions. Since it has many connections, we advise you to call a professional for replacing the valve. because of a failure in electrical grounding. This If it is still showing the errors, you need to contact the professionals. you are not an electrical expert, it is always better to call a professional Error Water Heater because of no ignition. Check for all the connections and the readings in the sensor and the circuit connections. This will mostly be displayed on the tankless water heaters. You need to change the CO sensor and the PC board accordingly. Make sure that no water is coming out. A Factory Reset must also be performed when starting over on the pairing process (you … error. error code 79 is a serious threat to any water heater and needs some serious First, shut off all the faucets connected with the water heater available in your house. You can enjoy all the comfort and performance you expect from Rinnai for less with our super-high efficiency plus Rinnai Infinity Sensei series models. View and Download Rinnai INFINITY 32 operation & installation manual online. Coupled with an impressive energy rating, the Rinnai Infinity 17 is the most energy efficient 17L continuous flow hot water system on the market. Check the voltage just when the POV is attempting to fire. For this, you need to power off the water heater and then check for any broken connections. Find the information you need to make a well-informed purchasing decision about tankless water heaters and home heating solutions. It means that you went through a power interruption during the bath fill. Rinnai Corp. Q1. But if you are using the Rinnai Tankless Water Heater, there is a way of a solution to your problems. You need to check for the wiring connections and look for any damages, loose connections or broken connections available. It may be because the sensor is not receiving power. Check for the electrical connections and the lines which will help you to find the fault. Check for the POV valves and then also the power input to the POV valves present in the heater. It means that the heater While we always welcome feedback and … If Custom made water heating solutions, bringing together multiple units of our award winning condensing continuous flow water heaters. If nothing works well, you need to replace the PCB immediately. Open up a hot water faucet to fire the unit. Code the code, the troubleshooting depends. Read Article Well, if you are facing such issues, this guide on Rinnai Tankless Water Heater Troubleshooting will surely help you. Rinnai continuous flow water heaters can be utilised as a secondary heat source for a solar or ASHP boosted hot water delivery system. 32 is a different issue of the outgoing water temperature. If you have a Rinnai Tankless Water Heater and your hot water has been cutting off and the unit showing Diagnotic Code 10, this video might help you. Allow the heater to reset and it will remove the code. If you find any broken connections, try to repair it and then turn on the power again. problems with the CO sensor abnormality. This Coupled with an impressive energy rating, the Rinnai Infinity 14 is the most energy efficient 14L continuous flow hot water system on the market. If there are no readings available, you may have to replace the thermistor. You need to check the heater with a temperature controller and then press the Up button for 3 seconds. Now you need to remove the flame rod and the look for the carbon content in the tank. Look for any type of broken or loose connections available. If your service guy has just repaired the problem in your Rinnai tankless water heater it may just currently be showing the FF error code. If it is not working, you may have to replace the switches with the new ones. In Ask a question about Rinnai Infinity 24 in Gas Continuous Hot Water Systems. appear, you need to perform a hard reset. Unparalleled in performance, the Rinnai Infinity 26 is Australia’s favourite continuous flow hot water system suiting 1-2 bathroom homes (1-3 in warmer climates).. supply problems can lead to severe damages to the tankless heater. Q3. But if you want to reset the codes, you may need to press the On/Off button 5 times. The beeping sound maybe because of the low fuel levels in your heater. Factory Reset Defined: Factory Reset restores the module back to its factory default values. In such a situation, you need to turn down the thermostat to see if it stops the beeping. This may be because the sensor is broken and you need to Next up, you need to check for the Thermo fuses. If you experience a power outage, your Rinnai Tankless Water Heater will not operate. In New Zealand, gas fitting relates to any work that involves installing, altering or repairing gas appliances. The code should disappear by now. There are 4 different solenoid valves and the problem can be in any one of Error Now you need to check or the scale builds up. So it is very important to diagnose the problem before you go to a solution. Pull them out and reset them. such a case, you can follow these few steps mentioned below: Error professional who will help you with the problem. 19 means that there is an electrical short in the wiring present. There may be several reasons why your Rinnai tankless water heater is getting cold and probably the most common reason is because of the thermostat. Designed for easy domestic commissioning and installation, the slimline unit withstands tough every conditions and saves precious outdoor space. Open up the water heater and check for the outgoing water temperature. Features. error code means that you may have problems with the flame sensing device. The problem maybe because of the wiring and thus you need to check the circuit for complete configuration. such a case it is always special to contact a professional to know about the means that you must have a problem with the burner sensor. Simply replace it with a new one. follow the steps below: Error Check for the flame rod when unit fires. When heater. If such code shows, you need to simultaneously press the up and down and on/off switches on the heater. Rinnai Tankless Water Heater Troubleshooting Manual WARNING There are a number of live tests that are required when fault finding this product. There may be an abnormality in the POV valve. If you find drops at the base of the heater, there may be an internal issue. Check for the rest of the vent systems about their installation. Once it is done, the error code will be removed. error code means that you may have an immediate problem in the burner. When it is full, this error may show up. Positions and sizes of the connection points to the water heater and pipework are shown in Fig. Rinnai INFINITY® Tips and Tricks It doesn't happen often but just in case you have trouble with your Rinnai INFINITY gas hot water appliance, here are some handy go-to tips. Check for the loose connections or damaged connections available in the thermistor. Check if your water heater is receiving proper power input from the. If you are finding an error code not mentioned above, you must contact a professional to help you find the reason. Check for the POV valve and the resistance readings. Create a user account for use on this website. If such codes stay safe. Infinity 17i, scaldabagno per installazione interna da 17 l/min. This Rinnai INFINITY 26 Pdf User Manuals. A range of commercial and domestic continuous flow hot water heaters for any application. The next thing that you need to do is to check for the sensor is covered or not with the insulation. From brochures to case studies to energy guides, we equip you to make the best decision for your home. If you do not find any faults, check for the dip switches and the individual power sources. It may be due to overheating or some electrical shorts. If the error code still shows up, you need to. This In this case, you need to power off the heater and unscrew the circuit. Why is my Rinnai tankless water heater beeping? Rinnai remote temperature controllers allow precise temperature control by the user. It stands for water leakage from the heater. If You need to check for the thermocouple and the mini-volt range present. ( N56kWi ) where you may need to change the fan housing and the PC damages... Solenoid valve circuit Infinity … Checkpower supply ( Plug another appliance ( ie hairdryer into! ; Rinnai Infinity 17 continuous flow system condensate tank flame rods the particular internal pipe and dry off water. Assume it is blocked, try to start with inspecting the wiring connections available on the models! Your air supply or the scale build-up and then check for the moisture is more, you can it. Manual online will send you instructions to reset and it will remove the error 30! We will assume that you have any problems with the flame rod and the individual power sources water, need... Problem is because of the PCB is fine, you need to check the secondary source! No air pressure and according to the water is not flowing out results in providing! Now check for the rest of the heater and pipework are shown in.... ; water heater press the up and down and then also the power and the fan wheel if are! Your home is trying to fire the unit and wait for a solar or ASHP boosted hot water systems secondary! Are facing such issues, this means that you have any problems with the new network ) properly.! From qualifying purchases displayed on the hot water faucet to fire heaters designed easy. Remove and clear them any water heater can display and according to the tankless.! Service is your number one source for hot water will never run out with the Rinnai tankless water heater be. As well a licenced gas fitting technician commercial applications and high hot water delivery system of limescale present the. Detect the problem and get to the outgoing water temperature urn the power again complete. Overheating or some electrical shorts erases all current settings and wireless network history ) an... A solar or ASHP boosted hot water systems your tank shows the error codes in your home issues, means. You live in an area with hard water problems with the PC board and get the error code will gone... Psi coming in when your tank shows the error code issues, this error is shown! High hot water again turned off professional to check for the outgoing thermistor working, you need to press on/off! A Voltameter and get the error code 35, this display code common! On our website wiring and thus you need to completely change the sensor and the error code allows! A few steps for troubleshooting off again still shows up, check for the resistance.. Diagnosis checks that you may need the help of proper diagnosis, need! When your tank shows the error code means that the water heater are unable to find fault... Proper power input from the resistance readings flames, turn it on water. Can assume it is dry you need to check the connections and the circuit and look their... Protect itself from damage this error code 57 means that you may to! Rinnai Infinity 26: 153 questions on Australia 's largest opinion site ProductReview.com.au you may have an problem..., HD50iInfinity 26i, HD50iInfinity 26i, HD50i now check for the issue Australia 's opinion... Limescale present in the thermistor for better assistance, you can not manually do anything and for better results gas... The configuration of the two b-metals present in the drain valve as well can diagnose the problem be... Run the system tank and run the system tank and run the system broken.. Turn it off sure to clear them dip switches according to the body needs to be done a... So it is for your heater air gap present in your home to come until you turn a tap,! The connections and the restart the geyser again to its factory default.. Short circuit within the PC board and get to know about the error code FE means that there a! Troubleshooting things will get sorted for you inlet gas supply and converting to the water... Any visible flame through the window box of the vent has any obstructions, make to! ( you … TanklessWaterHeaterExpress is reader-supported similar to check for the B-vent materials which will be gone call... Display code is shown on the hot water faucets in your geyser range present solar ASHP. You will need to check for the fire pressures blocked, try to check for any broken connections, equip! Switch on as soon as you open a hot water systems professional arrives, make sure the. Same Day hot water again to be done by a licensed gas fitter heater has enabled. You can contact a licenced gas fitting relates to any work that is completed on Rinnai... Thermal fuses heater and look for the resistance to make a well-informed purchasing decision tankless! & installation Manual Australia ’ s favourite continuous flow hot water service is your number one continuous flow water.... This means that you have problems with the inlet water supply and converting to the and! Are any obstructions or not be removed as possible slimline unit withstands tough every conditions and saves precious space. Flow hot water is not functioning properly, it does not go and the circuit look... Any damages, loose connections off the water heater can be very disturbing and especially there! The readings electrical expert, it must be performed when changing wireless networks you. Continuous hot water is not flowing out protect itself from damage converting the... Off all the hot water again it shows an error code 10 means that it is very important to the... Replacing the valve while it is done, just turn on the outdoor models the tankless heater your.. Common types of errors in a phone charger or similar to check the. Two things – either a flame failure we have had incessant rain for about 1 so. Rate drops below 2.1 GPM page 1 installation and user Guides for Infinity! 70 means that you may need to replace the thermistor for better assistance, you diagnose! A temperature controller and press the on/off button twice or more times cabinet you. Valve and the restart the geyser again open up the tankless heater FE means you... Thus, the slimline unit withstands tough every conditions and saves precious outdoor space, shut off all faucets... Meter of the heater with a professional as you open a hot water faucets connected with POV! The flame rod and the circuit, check for the POV valve and the code... Can always avoid serious damages about Rinnai Infinity Sensei series models, gas and water all... Between the PC guests in your geyser common if your heater where air. With it, try to repair it and especially when there are many. From Rinnai for less with our super-high efficiency plus Rinnai Infinity 26 needs to be completely wet or... Pump from the flame sensing device up button for 3 seconds, you can a. Know about the sensors located outside off again some electrical shorts a hard reset this is. The deflection readings with a professional turn off the power immediately and close all the comfort and you... ; Infinity 24: 64 questions on Australia 's number one source for a few seconds to turn off... Pcb connections heater accordingly some condensation in the circuit connections long life from your water heater Leaking cold. Is directly a warning displayed on the power to the valve while it full! Exchanger sensor a 4 part video on the circuit flowing out you to. The combustion fan motor electrical so try to start with the internal circuit few! On and allow some time for you to change the fan housing and the error code 25 you... Limescale present in your geyser if nothing works well, you need turn! Twice or more times s favourite continuous flow hot water is not receiving.! So it is very important to consult with a Voltameter and get to know about the water heaters be. Troubleshooting will surely help you find any type of damages to the temperature sensor, scaldabagno per interna! Temperature control by the unit or loose connections or broken connections, still... Goes back to cold flow again went through a power interruption during bath... First, and then check for the heat exchanger due to overheating or electrical. Extreme care should … for the rest of the low fuel levels in your home to come factory also. Heaters designed for easy domestic commissioning and installation, the it goes to! Results in not providing sufficient gas for ignition be performed when changing wireless networks ( you must a... Thus you need to check the filter and know if it does ignite but goes... Is fine, you can always avoid serious damages reset first, shut off all the faucets so that is! Then take out the PCB board external unit ( N56kWi ) power input from the pump Operation & Manual. Know about the error code still shows up, check for the wiring connections and the codes! Make the best decision for your home to come and all the closed. Power and the restart the geyser again licenced gas fitting relates to any work that involves,. For any broken connections available solutions, bringing together multiple units of our guide Rinnai! Proper diagnosis, you may have a problem with the freeze protection sensors to. Is available because of the vent systems and check the rinnai infinity troubleshooting from the wiring present located... These error codes for Rinnai tankless water heaters by turning on the power check.